Booking Conditions

Additional Charges

  •  Surcharge for one night booking: + 20%.

Discounts

  • 0-2 years: € 15 per night;
  •  2-5 years: -50%;
  •  5-12 years: -25%.

Check in: 15:00-21:00
Check out: No later than 10:00
Breakfast: From 8:00 to 9:30

Reservations:

Reservation can be made by phone or e-mail. With the confirmation of the reservation the payment of a deposit is requested.

Deposit

Cash, bank transfer or credit card. The reservation is valid only after receipt of the deposit. Payment must be carried out within 10 days of the availability confirmation, otherwise the reservation will automatically be cancelled.

Description: “Deposit to confirm the reservation from __ to __, NAME and FAMILY NAME”.

Payment:

The stay and the various extras are paid the evening before departure. Please communicate your payment method in advance (cash, credit card, invoice).
Checks, American Express and Diners are not accepted.
A bank transfer will be accepted if made 7 days before departure.

Cancellations

In the case of a cancellation, we ask you to inform us timely and in writing. All cancellations must be sent in writing to Eco Green House Fiores.

Conditions of cancellation (agritourism):

The penalty varies based on the time the cancellation is made:
– from the time of booking up to 31 days before arrival, no penalty will be charged;
– from 30 days to 21 days before arrival the penalty will be equal to 40% of the total amount of the entire stay;
– from 20 days to 10 days before arrival the penalty will be equal to 80% of the total amount of the entire stay;
– from 9 days to 1 day before arrival the penalty will be equal to 100% of the total amount of the entire stay;
– in case of no-show, or cancellation on the same day of arrival, the penalty will be equal to 100% of the total amount of the entire stay.

In the case of late check-in, early departure, change to the number of people booked, no show, the room will be charged for the full amount.

Conditions of cancellation (treehouse):

If a cancellation is communicated 20 days before the expected arrival date, the deposit will remain valid for 6 months for a next stay of the same duration. The stay must be arranged with management.
If a cancellation is communicated 20 days after the expected arrival date, the deposit will be retained.

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